Mixed Signals, Mixed Results:
Washington, D.C., March 16, 2008 - President Bush’s executive order for a “citizen-centered” and “results-oriented” Freedom of Information system did improve customer service at federal agencies, but has failed to make consistent progress on backlogs and has not significantly improved compliance with electronic FOIA requirements, according to the Knight Open Government Survey released today by the National Security Archive at George Washington University (www.nsarchive.org).